Delivery Policy
Domestic (US) delivery
All orders for artwork or prints are shipped within 10 working days of the order being placed unless otherwise stated on the artwork listing (paintings part of exhibitions may need to remain in situ until closing). If an item is unavailable without that timeframe, we will reach out to you and offer a refund. All artworks (originals and prints) are packed with the upmost care and safety precautions to prevent damage during delivery.
Delivery is free of charge for all purchases above $60 within mainland US (excludes Hawaii and Alaska). Artwork will be sent via domestic ground shipping and typically takes 5-7 days. If you need something more urgently than this, please first reach out at [email protected] instead of placing your order and I will see what I can do for you.
If you are local to Austin, TX, I’d be happy to deliver any original piece(s) in person (and potentially stay for a cup of tea and a chat if you’re keen!). Feel free to email me with a convenient time and date for you, or leave a comment at checkout.
We are not responsible for any postal service delays.
International shipping
UK & EU
Prints and small original paintings are available to order directly through the website. Shipping will be calculated at checkout.
For any orders for medium & larger original paintings on canvas, please first make an enquiry at [email protected]. Shipping and handling times will vary by location. A personalised shipping quote will be provided alongside a payment link.
Artwork will ship within 5-10 days, and arrive within approx. 10-25 days, depending on your location. During peak seasons, this timeframe may be extended.
We are not responsible for any postal service delays.
rest of world
For any orders for international locations, please first make an enquiry at [email protected].
Shipping and handling times will vary by location. A personalised shipping quote will be provided alongside a payment link.
Most of the artworks will ship within 5-10 days, and arrive within approx. 10-25 days, depending on your location. During peak seasons, this timeframe may be extended.
Address changes
If you provided me with an incorrect or incomplete address at checkout, please notify me as soon as possible at [email protected]. This includes out-of-date addresses on PayPal accounts. If you fail to notify me of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned and the additional shipping costs have been received, I will reship your order.
Contact me
If you have any questions or concerns regarding this Policy, please can contact me:
- By email: [email protected]
- By visiting this page on our website: https://maltiblee.com/contact/
